Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kathryn schmitt

kathryn schmitt

September 5, 2025

5  out of  5
rating by kathryn schmitt
"My husband and I are VERY pleased with the service, professionalism and patience we received during our visit. Dominic Le Blanc was a pleasure to work with. We are very non-techy people and he walked us through the process. Kudoos to Dominic for all his help and time he devoted to us."
Profile photo of James Blaha

James Blaha

September 4, 2025

5  out of  5
rating by James Blaha
"all good"
We responded:
"Thank you so much for your 5 star review James!!"
Profile photo of Tami Tooke

Tami Tooke

September 2, 2025

5  out of  5
rating by Tami Tooke
"Kurt and his team do an exceptional job! They have always taken good care of me with prompt service & keeping my rates low"
We responded:
"Tami! Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that you’ve been pleased with our prompt service and competitive rates. Taking good care of our clients is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if there’s ever anything else we can assist you with!"
Profile photo of Julie Birtzer

Julie Birtzer

August 28, 2025

5  out of  5
rating by Julie Birtzer
"Excellent service!"
We responded:
"Thank you so much for the kind words and 5 star review! We're thrilled to hear you had an excellent experience. We appreciate your support and look forward to serving you again!"
Profile photo of Donovan Leque

Donovan Leque

August 26, 2025

5  out of  5
rating by Donovan Leque
"What a great team they have! Everyone I have worked with has been very helpful in answering my questions. I just made the switch to State Farm from another insurance company of nine years. I spoke with Dominic, and he helped me bundle auto and renters and saved me hundreds. Thanks again for all your help!"
We responded:
"Thank you for the 5 star review Donovan! It sounds like you had a fantastic experience with Dominic and the team at State Farm! Bundling your auto and renters insurance is a great way to save money, and it's wonderful to hear that they were so helpful in answering your questions. If you need any more assistance with insurance or have questions about your new policies, feel free to ask!"
Profile photo of Jackie DeCleene

Jackie DeCleene

August 25, 2025

5  out of  5
rating by Jackie DeCleene
"Super pleased with the services so far. I just moved states and they were able to help me navigate a cheaper insurance plan for myself! Very straightforward and informative and Dominic was very friendly! Thank you!"
We responded:
"Thank you so much for the 5 star review Jackie! Welcome to Wisconsin...you are going to love it hear! Dominic does an amazing job helping people have the right auto and home insurance and save them money at the same time...glad he was able to help you! We appreciate you and your business!"
Profile photo of Eden Willcox

Eden Willcox

August 21, 2025

5  out of  5
rating by Eden Willcox
"Dominic at Kurt Pfaff - State Farm was super helpful in switching my car insurance policy over to a Wisconsin agent when I moved here, made the process super easy. He was even able to find me some savings in the process!"
We responded:
"Thank you so much for the 5 star review Eden! Welcome to Wisconsin! Our agency loves to save our clients money as well as make the insurance process as easy as we can. We appreciate you and your business!"
Profile photo of Karen Karen Hansen

Karen Karen Hansen

August 12, 2025

5  out of  5
rating by Karen Karen Hansen
"Parker Clary set me up with a full coverage auto/home policy over the phone. Even though we did not meet in person he was thorough, very professional, very helpful, and did an overall excellent job. At my age it can sometimes be difficult to handle matters of this type via the phone, but Parker made it very easy."
We responded:
"Thank you so much for your 5 star review Karen! A lot of what we do in the office can be done over the phone, virtually, or in person. We meet our customers wherever it is easiest for them! We look forward to working with you for a long time!"
Profile photo of Laurie Oldham

Laurie Oldham

August 8, 2025

5  out of  5
rating by Laurie Oldham
"Dominic was really good was patient with me really happy with all at this agency!!!!"
We responded:
"Thank you so much for your 5 star review Laurie! Dominic is amazing and all of our clients enjoy working with him! We appreciate you and your business and look forward to working with you for a long time!"
Profile photo of Kellie Runde

Kellie Runde

August 5, 2025

5  out of  5
rating by Kellie Runde
"Kurt and his staff are incredible. He’s treats my family with respect and makes purchasing insurance so easy."
We responded:
"Hey Kellie...thank you for your review! Working with individuals such as yourself make my job very rewarding and enjoyable!"
Profile photo of Papa John

Papa John

July 24, 2025

5  out of  5
rating by Papa John
"It was a great experience getting my quotes from Parker with the Kurt Pfaff State Farm agency. It was an easy decision to make the move to State Farm. The communication was great and it nice knowing my family and I will be taken care of. Thanks"
We responded:
"Thank you so much for your review John! Parker does a great job giving customers a peace of mind knowing they are properly protected with State Farm!"
Profile photo of Genell Severson

Genell Severson

July 24, 2025

5  out of  5
rating by Genell Severson
"Parker was extremely helpful"
We responded:
"Thank you so much for the 5 star review Genell! We are glad to hear Parker was able to help you and look forward to working with you for a long time!"
Profile photo of John Talbot

John Talbot

July 18, 2025

5  out of  5
rating by John Talbot
"Quick accurate service."
We responded:
"Thank you so much for the 5 star review John! Our office prides itself on the best service in the Coulee Region when it comes to our clients insurance needs!"
Profile photo of Krista Lessard

Krista Lessard

July 16, 2025

5  out of  5
rating by Krista Lessard
"Casey is my agent with State Farm and he is one of the most friendliest insurance agents I have spoken to in my life. He is very understanding and explained every step in great detail. I highly recommend Casey at State Farm."
We responded:
"Thank you for the 5 star review Krista! Casey is great and prides himself on making sure all the people he works with have the proper auto, home, life, and health insurance and understand those coverages. Thank you for your business!"
Profile photo of Mai See Vue

Mai See Vue

July 9, 2025

5  out of  5
rating by Mai See Vue
"Kurt and his team are very helpful and provide great customer service! Grateful for his thorough review of my policies."
We responded:
"Thank you so much for the 5 star review Mai See! Customer service and annual reviews are just 2 of the many things that separate us from other insurance agencies! Thank you for being a loyal customer!!!"
Profile photo of Jon Reavis

Jon Reavis

July 3, 2025

5  out of  5
rating by Jon Reavis
"Kurt and his team have always been very helpful and responsive to any questions or concerns. They did a great job of reviewing my policies to save money."
We responded:
"Hey Jon...thank you for the kinds words! My team and I appreciate your business and enjoy working with you!"
Profile photo of Justin Matsick

Justin Matsick

June 28, 2025

5  out of  5
rating by Justin Matsick
"Always quick to respond with answers, timely, and prompt which is awesome. In a fast paced world it is nice to have Kurt keeping up!!"
We responded:
"Hey Justin...thank you for the review! Great customer service is one of the many things we pride ourselves on just like you and your company do!"
Profile photo of kathleen skoug

kathleen skoug

June 27, 2025

5  out of  5
rating by kathleen skoug
"My family and friends encouraged me to meet with Kurt Pfaff at State Farm to see what kind of quote I could get for my home and vehicles. After 49 years with a different company I didn't take my decision lightly. I was pleasantly surprised to not only find better rates, better coverage, but an agent who truly cares about his clients, his family, his company and coworkers. He truly cares and assured me that he and his coworkers are here to help 24/7, and that he always contacts his clients every so often with updates and to see if they have any new concerns. He also spent 2 hrs going over their mission statement and every scenario so that I would get the policy that works for me. Answered all of my questions and followed up the next day to make sure he answered all of my questions. I switched to State Farm that same day. Thank you Kurt for such an amazingan job. I feel very confident in my decision. Sincerely, Kathy"
We responded:
"Kathy...thank you so much for the kind words and 5 star review! We sure appreciate your trust in making the switch to our office as we understand it is not easy to leave someone after 49 years. Not only do we strive to save our clients money but we also want to make sure they have the right coverage and understand what they are covered for. We understand insurance is not cheap and want to make sure all of our clients know the times when the can and should use it. We appreciate you, your business, and look forward to working with you for a very long time!"
Profile photo of Alan Schaefer

Alan Schaefer

June 23, 2025

5  out of  5
rating by Alan Schaefer
"My wife and I just purchased our first home. Peyton was very helpful and thorough going through all the ins and outs of our coverage to ensure we felt protected. State Farm has always been amazing to work with!"
We responded:
"Thank you so much for the 5 star review Alan and congratulations on the new home! Peyton has a wealth of knowledge when it comes to making sure our clients understand their policies and are properly protected!!! "
Profile photo of Tim Taylor

Tim Taylor

June 17, 2025

5  out of  5
rating by Tim Taylor
"The Kurt Pfaff Agency is great to work with. Halle is my go to person - she is available for any question/concern that I may have and always has a smile! If you are considering switching to a new agency, I highly recommend the entire team. Give them a call...you won't regret it!!!"
We responded:
"Thank you for the 5 star review Tim! Halle is a rock star and all of our clients love the assistance she provides them with their insurance questions. Thank you for your business!!!"
Profile photo of Blake Fogelson

Blake Fogelson

June 14, 2025

5  out of  5
rating by Blake Fogelson
"Very helpful and understanding through the whole process!"
We responded:
"Thank you so much for the 5 star review Blake!! Glad we were able to assist you in all your insurance needs!"
Profile photo of Emy Monroe

Emy Monroe

June 12, 2025

5  out of  5
rating by Emy Monroe
"State Farm has always been a great insurance provider and now we are using their financial services as well. Kurt has made sure we have the insurance we need at excellent rates. Getting our retirement accounts moved and adjusted to meet our goals was really easy with his help."
We responded:
"Thank you so much for the 5 star Review Emy! We appreciate you and your business and using us as your one stop shop for all your insurance and financial service needs!"
Profile photo of Gloria Johnson

Gloria Johnson

June 12, 2025

5  out of  5
rating by Gloria Johnson
"They are always nice and Kurt is very helpful and attractive."
We responded:
"Thank you so much for the 5 star review Gloria! We appreciate you and your business!"
Profile photo of Phillip Mitchell

Phillip Mitchell

June 11, 2025

5  out of  5
rating by Phillip Mitchell
"I worked with Casey to get insurance set up for our business. I was in a time crunch and Casey got everything finalized in a week and worked directly with our local banker. He took the stress of my plate and did a great job keeping me in the loop until the policy was finalized. Highly recommend!"
We responded:
"Thank you so much for the 5 star review Phillip! Happy to hear Casey got you taken care of! He does an amazing job with all our clients and get them taken care of in short time windows as well!"
Profile photo of jill Friday

jill Friday

June 4, 2025

5  out of  5
rating by jill Friday
"Excellent service"
We responded:
"Thank you so much for your 5 star review Jill! One of the biggest values we provide over our competition is the 2nd to none service! Thank you for your business!"