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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna

November 22, 2025

5  out of  5
rating by Anna
"My parents have been clients of Kurt’s for years, so it seemed only natural that when it was time for me to take on my own insurance policies, Kurt and his team would be the first people I reached out to. After my husband and I met with Kurt, we knew we didn’t need to look anywhere else. He took the time to understand our needs and goals, walked us through every coverage option, and made sure we felt confident in our choices. The rates we received for car, rental, personal property, and life insurance were very competitive, and the communication from everyone in the Kurt Pfaff office is spectacular. The entire experience exceeded our expectations- I highly recommend considering Kurt Pfaff for your insurance needs!"
We responded:
"Hi Anna! Thank you so much for your kind review. We're grateful your family has trusted our team for so many years, and we're glad we could help you feel confident in your coverage choices. We truly appreciate your recommendation and are always here whenever you need us!"
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Jennifer Nolte

November 20, 2025

5  out of  5
rating by Jennifer Nolte
"Dominic was great to work with! From my initial inquiry until our meeting, he was timely in following up and answering my questions. He explained everything thoroughly and helped me save a lot on my insurance. I"m very grateful to be with a local agency!"
We responded:
"Thank you so much, Jennifer! We're glad Dominic was able to help explain everything and save you money! We appreciate you and your business!"
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steve tomashek

November 19, 2025

5  out of  5
rating by steve tomashek
"Made the insurance process easy and was very helpful in making decisions that fit our needs."
We responded:
"Steve...Thank you so much for your kind words! We're delighted to hear that we could make the insurance process easy and help you find the best options to fit your needs. Your satisfaction is our top priority, and we’re always here to assist you. If you have any questions in the future, please don’t hesitate to reach out!"
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bigJ thejoker

November 18, 2025

5  out of  5
rating by bigJ thejoker
"Anytime I've needed something Kurt and his staff have always been quick to respond and a pleasure to work with."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Kurt and the team have been responsive and a pleasure to work with. Providing excellent service is very important to us, and your feedback means a lot. Please don’t hesitate to reach out whenever you need assistance—we’re always here to help!"
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Mike Noelke

November 18, 2025

5  out of  5
rating by Mike Noelke
"Fast and Friendly Service from Halle. Did most of it by email, which made it even better. Great Agent and Good Company!"
We responded:
"Thanks, Mike! We're glad Halle could make everything quick and easy for you. We appreciate the review!"
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Jon Reavis

November 17, 2025

5  out of  5
rating by Jon Reavis
"Kurt and his team have always been very helpful and responsive to any questions or concerns. They did a great job of reviewing my policies to save money."
We responded:
"Hey Jon...thank you for the kinds words! My team and I appreciate your business and enjoy working with you!"
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Theresa Crawford

November 17, 2025

5  out of  5
rating by Theresa Crawford
"State Farm/finally some relief on insurance costs!!"
We responded:
"Thanks, Theresa! We appreciate your kind works and we're glad we could help provide some savings!"
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Isaac Bucher

November 17, 2025

5  out of  5
rating by Isaac Bucher
"We recently bought our first home and bundled our home insurance with auto insurance. Getting everything set up was quick and painless, and we ended up saving on our auto insurance since we bundled. Working with Casey and the rest of the team was amazing, and we highly recommend!"
We responded:
"Thank you so much, Isaac! We're glad bundling your home and auto was quick and easy. Casey and our team appreciate your recommendation!"
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Tony Rutkowski

November 11, 2025

5  out of  5
rating by Tony Rutkowski
"I just want to let everyone know there office is been the best for finding the best insurance for me and also the best rates tailored to what I needed and cared enough to get the best coverage. The staff is friendly, helpful, caring, thanks Dominic for your services at State Farm Insurance at Lacrosse,wi."
We responded:
"Tony...Thank you so much for your kind words and wonderful review! We're thrilled to hear that Dominic and the entire team at our La Crosse, WI State Farm office were able to find the best insurance coverage tailored to your needs while providing friendly and caring service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, don’t hesitate to reach out!"
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Run&Gun 4510

November 11, 2025

5  out of  5
rating by Run&Gun 4510
"Dominic was very helpful and very professional. He answered all my questions, and was very respectful."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Dominic provided you with helpful, professional, and respectful service. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!"
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Ben Otto

November 7, 2025

5  out of  5
rating by Ben Otto
"Kurt and his staff are nothing short of amazing. Their customer service is second to none and have kept all of our insurance policies through Kurt's State Farm agency even after moving four hours away from Onalaska. Kurt and his staff are friendly and able to answer all of our questions in a timely fashion which we greatly appreciate. I would highly recommend getting insurance coverages through Kurt and his agency."
We responded:
"Ben...Thank you so much for your kind words and continued trust in Kurt and our State Farm agency! We’re thrilled to hear that our team has been able to provide you with exceptional service, even from a distance. Your recommendation means the world to us, and we’re always here to help with any questions or needs you may have. We look forward to continuing to serve you for years to come!"
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Jilayne Karr

November 5, 2025

5  out of  5
rating by Jilayne Karr
"Thorough and saved me money. Dominic is great!"
We responded:
"Jilayne...Thank you so much for your kind words! We're thrilled to hear that Dominic was able to provide thorough service and help save you money. We truly appreciate your support and look forward to assisting you again in the future!"
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Tina Mickelberg

October 31, 2025

5  out of  5
rating by Tina Mickelberg
"Made two purchases lately and Peyton was very responsive and informative. Really appreciate your advice and support."
We responded:
"Tina...Thank you so much for your kind words! We're thrilled to hear that Peyton was responsive and helpful throughout your purchases. We truly appreciate your business and look forward to assisting you again in the future!"
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Bread Box

October 31, 2025

5  out of  5
rating by Bread Box
"Peyton was really helpful in setting up my renters insurance."
We responded:
"Brayden...Thank you for your wonderful review! We're glad to hear that Peyton was able to assist you with setting up your renters insurance. If you ever need further assistance, please don't hesitate to reach out!"
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Shelley Lynne

October 30, 2025

5  out of  5
rating by Shelley Lynne
"I highly recommend Kurt Pfaff and his staff They are fantastic to work with and always make you feel like you are a priority."
We responded:
"Shelley! Thank you so much for your review! We're delighted to hear that Kurt Pfaff and the team made you feel valued and prioritized. Your kind words mean a lot to us, and we look forward to continuing to provide you with fantastic service!"
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Jenn Kuster

October 29, 2025

5  out of  5
rating by Jenn Kuster
"The agents themselves at Kurt Pfaff are absolutely phenomenal!!!"
We responded:
"Jenn...Thank you so much for your wonderful review! We're thrilled to hear that our agents at the Kurt Pfaff Agency provided you with a phenomenal experience. Your kind words mean a lot to us!"
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Scott Stricker

October 28, 2025

5  out of  5
rating by Scott Stricker
"Quick responses to all questions."
We responded:
"Scott...Thank you so much for your kind words! We're glad to hear that our quick responses were helpful. If you have any more questions, feel free to reach out anytime! Thank you for your business!"
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Pamela Murray

October 28, 2025

5  out of  5
rating by Pamela Murray
"Home,two cars and final expense plan."
We responded:
"Pam...thank you so much for your 5 star review! We really enjoy working with you and appreciate you and your business so much!"
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Jason Mayer

October 28, 2025

5  out of  5
rating by Jason Mayer
"Kurt and Andrea are always there to help with whatever my insurance needs may be. Simply changing coverage on a vehicle or helping navigate through a major catastrophe. They are always helpful and responsive to our needs."
We responded:
"Hey Jason...thank you for the 5 star review! Both Andrea and I enjoy working with you and your family and look forward to doing so for many years!"
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Dwight Rhodes

October 27, 2025

5  out of  5
rating by Dwight Rhodes
"Very quick and easy transaction."
We responded:
"Dwight...Thank you for your wonderful review! We're delighted to hear that your transaction was quick and easy. We appreciate your support and look forward to assisting you again in the future!"
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Lucas Wyrembeck

October 27, 2025

5  out of  5
rating by Lucas Wyrembeck
"Excellent service. Very patient and willing to answer questions about the best options for my car insurance."
We responded:
"Thank you, Lucas, for your kind words and your five-star review. We are delighted to hear that you had a great experience with our service and found the best car insurance options. Your satisfaction is our priority, and we appreciate your trust in us. We hope to serve you again in the future. -Kurt"
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Anne Bagley

October 21, 2025

5  out of  5
rating by Anne Bagley
"Casey was so helpful and his office anmazing and they explained everything so well and it was wonderful to be able to bundle our insurance needs. The whole experience was very easy and excellent. Thank you so much."
We responded:
"Hey Anne! Thank you so much for your review! We appreciate your business and look forward to working with you for a very long time! Casey had nothing but great things to say about you and his meeting with you!"
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Jeanette Faas

October 15, 2025

5  out of  5
rating by Jeanette Faas
"Great agent and great staff! After 50+ years with them, they still make me feel like I'm the most important client they have....always listening to me and never rushing me. VERY prompt in getting back to me and answering my questions."
We responded:
"Jeanette! Thank you so much for your kind words and for being such a valued client for over 50 years! We're truly honored to have earned your trust and are delighted to hear that you feel heard and prioritized every time. Providing attentive, prompt service is our top priority, and your feedback means the world to our entire team. We look forward to continuing to support you for many years to come!"
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Ashley Bushman

October 14, 2025

5  out of  5
rating by Ashley Bushman
"Kurt and his team are great"
We responded:
"Thank you, Ashley! We appreciate your kind words and are glad to hear that you had a great experience with our team! "
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Natalie Rose Doerfler

October 13, 2025

5  out of  5
rating by Natalie Rose Doerfler
"Responsive, communicative, professional, & courteous. Excellent customer service! Highly recommend."
We responded:
"Thank you, Natalie! We're so happy to hear you had a positive experience and appreciate you taking the time to share your feedback!"