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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Francis Spindler

April 10, 2026

5  out of  5
rating by Francis Spindler
"This year I suffered a large personal inventory loss by a third party and Kurt Pfaff, Halle Hesselberg and staff were especially responsive and helpful from the first day through the claim process. State Farm acted quickly in the claim review and payment process, and I am happy to be a lifelong customer."
We responded:
"Francis, thank you for taking the time to share this. I'm really glad Halle and our team could support you through the claim process and help make a difficult situation a little easier. We truly appreciate your trust and look forward to working with you moving forward."
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Dale Boone

April 10, 2026

4  out of  5
rating by Dale Boone
"Peyton was great and took care of my needs before I knew I had them! I am very comfortable with this agency looking out for us. Thanks!"
We responded:
"Dale...thank you for your business and thank you for your review! We are very luck to have Alex and you are in good hands with her and our agency!"
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Courtney Anderson

March 31, 2026

5  out of  5
rating by Courtney Anderson
"We had a great experience switching to State Farm recently. We found we were under insured in many areas and they offered great coverage at a comparable price!"
We responded:
"Courtney, thank you for the kind review. I'm glad we were able to help you find the right coverage and make the switch a great experience."
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Lindsay Patterson

March 31, 2026

5  out of  5
rating by Lindsay Patterson
"Very timely responses to all of our questions and needs related to our business, auto, and home insurance needs."
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Emily Pfaff

March 31, 2026

5  out of  5
rating by Emily Pfaff
""Like a good neighbor.... Kurt Pfaff is there!" I will forever sing this to you!... whether you like it or not! ;) Best Insurance Agent ever!"
We responded:
"Emily, thank you for the great review. I really appreciate the support!"
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Tricia Pelegrini

March 26, 2026

5  out of  5
rating by Tricia Pelegrini
"All I need to do is call and I'm always taken care of. They do all the work for me!! They even look up details I need to know!! Love the care I receive!!!"
We responded:
"Tricia...thank you for your review! We enjoy working with you!"
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Carol Beck

March 24, 2026

5  out of  5
rating by Carol Beck
"Very prompt in returning my phone call and honoring my request for duplicate insurance cards."
We responded:
"Carol, thank you for the kind review! We're glad we could get those insurance cards to you quickly and make things easy."
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Joseph Bublitz

March 24, 2026

5  out of  5
rating by Joseph Bublitz
"Working with Kurt Pfaff has been an outstanding experience. Kurt is extremely knowledgeable about all aspects of coverage and takes the time to ensure you fully understand your options. His response time is second to none — I've never had to wait long for answers or assistance. Most importantly, he is consistently helpful and always has your best interests in mind. It's rare to find someone this dedicated in the industry. I would highly recommend Kurt to anyone looking for a reliable, professional insurance agent."
We responded:
"Joseph, thank you so much for the kind review! We're glad Kurt could help you understand your coverage and be there when you needed it. We really appreciate the recommendation."
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Jacob Pyka

March 23, 2026

5  out of  5
rating by Jacob Pyka
"I would definitely recommend Kurt Pfaff State Farm. Kurt is super easy to work with and really helped me understand everything involving my insurance. Also, the staff there is super friendly and always really helpful."
We responded:
"Jacob, thank you for the kind review! We're glad Kurt and our team could help make everything easy to understand."
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Kelly Gustafson

March 19, 2026

5  out of  5
rating by Kelly Gustafson
"Casey did a great job getting me a real nice quote on my car and homeowners insurance."
We responded:
"Kelly, thank you for the review! We're glad Casey could help you with your auto and homeowners quotes."
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Eddie Her Official

March 13, 2026

5  out of  5
rating by Eddie Her Official
"Peyton was very quick to reply and helpful as she walked me through the process of insuring my new truck. She also provided information about my coverage post completion and made it very easy to understand! Thank you again Peyton!"
We responded:
"Eddie, thank you for the kind review! We're glad Peyton could help make the process easy and clear for you."
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Nathan Haugen

March 12, 2026

5  out of  5
rating by Nathan Haugen
"Easy to work w and efficient."
We responded:
"Nathan, thank you for the 5-star review. We're glad our team made the process easy and efficient."
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Bob Russell

March 12, 2026

4  out of  5
rating by Bob Russell
"I have only been a client for about six months and have not had to make a claim yet, but am impressed with personal attention and friendly service the agents provide. The savings on my car insurance is a big plus!"
We responded:
"Bob, thank you for the kind review! We're glad you've had a great experience with our team and are happy to hear you're saving on your auto insurance."
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Liz Brost

March 10, 2026

5  out of  5
rating by Liz Brost
"Halle did an amazing job, she was quick and efficient to help us with all of our needs!"
We responded:
"Liz, thank you for the kind words! We're happy Halle was able to help you quickly and efficiently."
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Nicholas Behringer

March 9, 2026

5  out of  5
rating by Nicholas Behringer
"I have honestly been with the agency for as long as I can remember and I have never had a problem. They are helpful, incredibly communicative, and are always looking for ways to help me save on my insurance. These days, I am just thankful to have an insurance agency that has my back!"
We responded:
"Hi Nicholas, thank you for the kind review and for being with our agency for so long. We truly appreciate it!"
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Doug Maddux

March 4, 2026

5  out of  5
rating by Doug Maddux
"Casey Curran helped me save big on my auto policy. I had been with the other company for 20 years. I wish I had switched to State Farm sooner. Whenever I call in the office staff has been very friendly. These are the kind of people you want to work with."
We responded:
"Doug, thank you for the great review! We're glad Casey could help you save and make the switch easy."
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Jolynn Hirschey

March 3, 2026

5  out of  5
rating by Jolynn Hirschey
"Awesome company and great staff. They all have been efficient and got things done fast. Have also went beyond and told me about discounts that were available to me."
We responded:
"Jolynn, thank you for the kind review! We're glad our team could help you quickly and make sure you received all available discounts."
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Karen Brock

March 2, 2026

5  out of  5
rating by Karen Brock
"We had an awesome experience with Casey! He went above and beyond to help us get affordable insurance. He explained everything in detail in terms we could understand. He was very patient with me, and kind. I would recommend him 100%!!!"
We responded:
"Karen, thank you for the kind words! We're so glad Casey was able to help you find affordable coverage and explain everything clearly."
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Jenna Maddux

February 27, 2026

5  out of  5
rating by Jenna Maddux
"Dominic made setting up my auto insurance quick and easy. He explained my coverage clearly and helped me save money."
We responded:
"Jenna, thank you for the great review! We're glad Dominic could help make the switch smooth and straightforward."
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Daniel Baudek

February 27, 2026

5  out of  5
rating by Daniel Baudek
"Casey was prompt and professional when assisting me with business insurance! Highly recommend!"
We responded:
"Daniel, thank you for the 5-star review! We're glad Casey was able to assist you promptly and professionally with your business insurance. We truly appreciate your recommendation!"
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David McKenzie

February 27, 2026

5  out of  5
rating by David McKenzie
"I would like to say my discussions with Dominic regarding insurance policy information were very pleasant and informative. I did purchase an auto policy as a result."
We responded:
"David, thank you for the great review! We're happy to hear Dominic was able to help and appreciate you choosing us. We look forward to working with you for a long time!"
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Tong Ka Yang

February 27, 2026

5  out of  5
rating by Tong Ka Yang
"We have a very great experience with State Farm so far. Will continue with Kurt Pfaff State Farm."
We responded:
"Tong, thank you for the kind words. We truly appreciate your continued business."
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Jeremy Juen

February 26, 2026

5  out of  5
rating by Jeremy Juen
"Great service, easy to work with. They saved me a bunch of money for better coverage"
We responded:
"Jeremy, thank you for the review. We're glad we could help you save money and improve your coverage."
Profile photo of Natalie Bagniefski

Natalie Bagniefski

February 26, 2026

5  out of  5
rating by Natalie Bagniefski
"I always call this office directly whenever I need to make a payment or any changes/updates to my policy. Everyone who works here is always super helpful and kind! Definitely recommend working with Kurt Pfaff and his team if you’re looking to start/switch any insurance."
We responded:
"Natalie, thank you so much for the kind words. We're always happy to help with payments and policy updates, and we truly appreciate your recommendation."
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Diane Littel

February 25, 2026

5  out of  5
rating by Diane Littel
"I’ve been with State Farm for many years, most recently (last 3 years) Kurt Pfaff has been my agent. He is very personable and great customer service! Very happy with State Farm."
We responded:
"Diane...thank you so much for your review! I truly enjoy working with you and look forward to doing so for many more years to come!"