Reviews

"Changed our car insurance around. Timely response and kind as always! Such a great group of people to work with."

"Friendly, fast, and dependable service!"

"Great agent to work with. Excellent customer service. Thank you!"

"Great experience with Kurt Pfaff's team! Clear communication and excellent service. Highly recommend!"

"State Farm is a great insurance option for me and I value Kurt Pfaff as my agent. He responds quickly and knowledgeable to any and all questions I have and gives me updates on any insurance needs including all available discounts. I highly recommend!!"

"Been with Kurt and this office for over 5 years. Worked with different csr's who are always helpful and knowledgeable. When I needed changes to my policy it was always easy and they did the work for me."

"Communicative. Helpful. There when you need them."

"Very enjoyable experience working with Casey. He was very thorough and patient while explaining what coverage i needed. Was able to save me a significant amount of money."

"Friendly staff!"

"Working with Halle H. has nothing but positive!!!

Very helpful with any questions I may have and responds almost immediately!!!!!"

"Always very responsive to what my insurance needs are. Peyton is always very pleasant to work with and very knowledgeable."

"Amazing people they help you, and they are nice"

"Kurt and his staff are phenomenal. He is extremely knowledgeable on everything insurance related. He makes it easy to contact him and he can work around your busy schedule. I am a busy professional with four kids and on short notice Kurt accommodated an appointment for me and even provided toys and healthy snacks to entertain the kids while we worked. They have many options for appointments and efficient payments (phone app, email, phone call, in-person, etc.). Whatever you need, they have the answers and make it all a painless process. If you're looking for someone to take care of everything so you don't have to worry about the details, Kurt and his staff is the team you're looking for."

"The best agent I’ve ever worked with for insurance. Super responsive and helpful. We had to file a claim and it was super easy and they followed up personally to make sure everything was okay. Also very active in the community! Highly suggest Kurt!"

"Prompt friendly service"

"The team has been amazing! From helping me get the claim filed to answering my questions to following up with me."

"Excellent Staff and Service!!!"

"Excellent customer service"

"In shopping for condo insurance, I met with two members of the team. They offered knowledgeable suggestions. Our condo association is in the process of attempting to meet all those goals so we can purchase State Farm coverage for a future policy. I especially appreciated the willingness of staff to have a real-life, in-person meeting in a virtual high-tech world. Thank you!"

"This office has totally got my back and saves me money on my insurance! I just got a new phone and thought I had everything synced over with everything important. Well, I was so wrong. They noticed my Safe drive had not been working and contacted me. I got it fixed and all is well now. Thank you very much Kurt and Peyton! 😊"

"Always quick to respond with answers, timely, and prompt which is awesome. In a fast paced world it is nice to have Kurt keeping up!!"

"Peyton is always so incredibly helpful when I call! She helped me promptly update the insurance verification needed when I refinanced my vehicle and updated everything on their end for me. Kurt Pfaff’s office has always been especially kind, knowledgeable, and helpful. Highly recommend their office!"

"Parker and Nicole were extremely pleasant and professional. Definitely a great experience out of many (not great) with an insurance office. Highly recommend!!!"

"State Farm Ins. Kurt Pfaff in Onalaska the best for Home and Auto etc. Great to work with!"

"Professional and friendly! Thanks Dominic!"