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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Sherman

March 5, 2026

5  out of  5
rating by Brittany Sherman
"Peyton Schaefer is professional and goes above and beyond to assist their policyholders."
We responded:
"Brittany, thank you for the kind words! We're glad Peyton was able to help and go above and beyond."
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Doug Maddux

March 4, 2026

5  out of  5
rating by Doug Maddux
"Casey Curran helped me save big on my auto policy. I had been with the other company for 20 years. I wish I had switched to State Farm sooner. Whenever I call in the office staff has been very friendly. These are the kind of people you want to work with."
We responded:
"Doug, thank you for the great review! We're glad Casey could help you save and make the switch easy."
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Jolynn Hirschey

March 3, 2026

5  out of  5
rating by Jolynn Hirschey
"Awesome company and great staff. They all have been efficient and got things done fast. Have also went beyond and told me about discounts that were available to me."
We responded:
"Jolynn, thank you for the kind review! We're glad our team could help you quickly and make sure you received all available discounts."
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Karen Brock

March 2, 2026

5  out of  5
rating by Karen Brock
"We had an awesome experience with Casey! He went above and beyond to help us get affordable insurance. He explained everything in detail in terms we could understand. He was very patient with me, and kind. I would recommend him 100%!!!"
We responded:
"Karen, thank you for the kind words! We're so glad Casey was able to help you find affordable coverage and explain everything clearly."
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Jenna Maddux

February 27, 2026

5  out of  5
rating by Jenna Maddux
"Dominic made setting up my auto insurance quick and easy. He explained my coverage clearly and helped me save money."
We responded:
"Jenna, thank you for the great review! We're glad Dominic could help make the switch smooth and straightforward."
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Daniel Baudek

February 27, 2026

5  out of  5
rating by Daniel Baudek
"Casey was prompt and professional when assisting me with business insurance! Highly recommend!"
We responded:
"Daniel, thank you for the 5-star review! We're glad Casey was able to assist you promptly and professionally with your business insurance. We truly appreciate your recommendation!"
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David McKenzie

February 27, 2026

5  out of  5
rating by David McKenzie
"I would like to say my discussions with Dominic regarding insurance policy information were very pleasant and informative. I did purchase an auto policy as a result."
We responded:
"David, thank you for the great review! We're happy to hear Dominic was able to help and appreciate you choosing us. We look forward to working with you for a long time!"
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Tong Ka Yang

February 27, 2026

5  out of  5
rating by Tong Ka Yang
"We have a very great experience with State Farm so far. Will continue with Kurt Pfaff State Farm."
We responded:
"Tong, thank you for the kind words. We truly appreciate your continued business."
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Jeremy Juen

February 26, 2026

5  out of  5
rating by Jeremy Juen
"Great service, easy to work with. They saved me a bunch of money for better coverage"
We responded:
"Jeremy, thank you for the review. We're glad we could help you save money and improve your coverage."
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Natalie Bagniefski

February 26, 2026

5  out of  5
rating by Natalie Bagniefski
"I always call this office directly whenever I need to make a payment or any changes/updates to my policy. Everyone who works here is always super helpful and kind! Definitely recommend working with Kurt Pfaff and his team if you’re looking to start/switch any insurance."
We responded:
"Natalie, thank you so much for the kind words. We're always happy to help with payments and policy updates, and we truly appreciate your recommendation."
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Diane Littel

February 25, 2026

5  out of  5
rating by Diane Littel
"I’ve been with State Farm for many years, most recently (last 3 years) Kurt Pfaff has been my agent. He is very personable and great customer service! Very happy with State Farm."
We responded:
"Diane...thank you so much for your review! I truly enjoy working with you and look forward to doing so for many more years to come!"
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Keith

February 18, 2026

5  out of  5
rating by Keith
"Great Service. .Fast and friendly. 5 stars"
We responded:
"Keith, thank you for the 5-star review. We're glad you had a fast and friendly experience and that everything from your quote to the claims process was smooth. We appreciate you choosing our office!"
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Clint Kramer

February 15, 2026

5  out of  5
rating by Clint Kramer
"Very friendly and professional, answered all my questions in a timely manner- great experience!"
We responded:
"Clint, thank you for the great review! We're glad you had a positive experience and that we could help with your homeowners insurance coverage. We appreciate you choosing our office!"
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Mike Noelke

February 13, 2026

5  out of  5
rating by Mike Noelke
"Fast and Friendly Service from Halle. Did most of it by email, which made it even better. Great Agent and Good Company!"
We responded:
"Thanks, Mike! We're glad Halle could make everything quick and easy for you. We appreciate the review!"
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Ja Mo

February 10, 2026

5  out of  5
rating by Ja Mo
"Good job"
We responded:
"Thank you for the great review! We truly appreciate it."
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Caitlin McGinnis

February 10, 2026

5  out of  5
rating by Caitlin McGinnis
"Casey was such a great help getting my policy in place abd maximum savings! Everything was handled so quickly and made setting up my policies a breeze!"
We responded:
"Caitlin, thank you so much for the 5-star review! We're glad Casey was able to help you maximize your savings and make the process quick and easy. We appreciate you choosing us!"
Profile photo of Michelle Flores

Michelle Flores

February 6, 2026

5  out of  5
rating by Michelle Flores
"Dominic was so helpful at the Kurt Pfaff State Farm Insurance office!! He saved me even more money on my home and auto than I could have imagined, and with better coverage! I also appreciated the information he shared about umbrella and life insurance."
We responded:
"Michelle, thank you for the great review! We're happy to hear Dominic was able to save you money and help explain your coverage options. We appreciate your support!"
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Kelei Johnson

February 6, 2026

5  out of  5
rating by Kelei Johnson
"Peyton was so helpful and friendly! I got done what I needed and had a really positive experience!"
We responded:
"Kelei, thank you for the 5-star review! We're so glad to hear Peyton was helpful and that you had a positive experience. We appreciate you choosing us!"
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Joey Mor

February 5, 2026

5  out of  5
rating by Joey Mor
"Great service."
We responded:
"Joey, thank you for the great review! We appreciate you taking the time to share your experience with us."
Profile photo of Kim Johnson

Kim Johnson

February 1, 2026

5  out of  5
rating by Kim Johnson
"We've only been with State Farm for a few months and our bill is decreasing!!! We are beyond happy with our experience with State Farm! Thank you for your commitment to your customers. Dominic thoroughly explained our old policy and found a State Farm policy that better suited our needs and was cheaper than our previous insurance. 10 out of 10 experience! Thank you for your professionalism and time."
We responded:
"Kim....Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Dominic was able to find a State Farm policy that better fits your needs and saves you money. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. "
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Steven Hansen

January 29, 2026

5  out of  5
rating by Steven Hansen
"Excellent service 👏 if I could I'd rate them 10 stars!"
We responded:
"Steven, thank you for the great review! We're happy to hear you had an excellent experience and appreciate you taking the time to share it."
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Fire Tree

January 28, 2026

5  out of  5
rating by Fire Tree
"Great man looks for the best deals for you, and a down to earth guy!"
We responded:
"Thank you for the great review! We're happy to hear you had a great experience and appreciate your kind words!"
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Eileen

January 27, 2026

5  out of  5
rating by Eileen
"The agent was complete and concerned about meeting my needs for insurance. He was polite and very thorough."
We responded:
"Eileen, thank you for the 5-star review! We're happy to hear that our team was thorough and attentive to your insurance needs. "
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Pamela Erickson

January 23, 2026

5  out of  5
rating by Pamela Erickson
"Always a quick and friendly response. Answers all my questions. Great rates."
We responded:
"Pamela, thank you for the 5-star review! We're glad we could answer your questions, and we appreciate your kind words!"
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Liza Melcher

January 21, 2026

5  out of  5
rating by Liza Melcher
"Affordable Renters Insurance and always answers questions about future Insurance needs."
We responded:
"Thank you for the 5 star review! We are always happy to answer any questions you may have!!!"